Privacy Policy

TANG CHI COUTURE INC. (“TANG CHI COUTURE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a purchase, subscribing to our communications, or contacting us.

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This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you may have regarding your information.

This website serves customers in the United States and internationally.

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1. INFORMATION WE COLLECT 

When you use our website, we may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Billing and shipping address

• Phone number

• Order and purchase information

• Information submitted through contact forms or customer service inquiries

• Email or newsletter subscription information

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When you place an order, payment information may be collected and processed by our payment service providers. We generally do not directly store your complete credit or debit card information.

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We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device information, approximate location, and information about how you interact with our website.

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2. HOW WE USE YOUR INFORMATION 

We may use the information we collect to:

• Process and fulfill your orders

• Process payments and transactions

• Arrange domestic and international shipping and delivery

• Provide information necessary for customs clearance where applicable

• Communicate with you regarding your order

• Respond to questions, requests, or customer service inquiries

• Send newsletters, product launches, collection updates, or other marketing communications when you have chosen to receive them

• Operate, maintain, secure, and improve our website and services

• Prevent fraudulent or unauthorized transactions

• Comply with applicable legal, tax, accounting, customs, and regulatory requirements

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You may unsubscribe from our marketing emails at any time by using the unsubscribe link included in those communications.

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3. WIX AND THIRD-PARTY SERVICE PROVIDERS 

Our website is hosted through Wix. Wix may process and store information on our behalf in connection with operating our website and online store.

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We may also use third-party service providers to perform services such as payment processing, order fulfillment, domestic and international shipping, website hosting, email communications, and other business operations.

These providers may receive personal information as reasonably necessary to provide their services and may be subject to their own privacy policies and practices.

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For international orders, certain information may also be provided to shipping carriers, logistics providers, customs authorities, or other parties as necessary to process, clear, and deliver your shipment.

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4. PAYMENT INFORMATION 

Payments made through our website are processed through the payment methods and payment processors available through our Wix store.

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Payment providers may collect information necessary to complete your transaction, including payment card details, billing information, and other information required for fraud prevention and transaction processing.

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We do not generally have access to or store your complete payment card number.

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5. COOKIES AND SIMILAR TECHNOLOGIES 

Our website may use cookies and similar technologies that are necessary for the website and online store to function properly.

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Cookies may be used for purposes such as maintaining shopping cart functionality, remembering website preferences, improving website performance, maintaining security, and understanding general website usage.

Certain cookies may be placed or managed by Wix or other service providers used in connection with our website.

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Depending on your location and applicable law, you may be presented with options regarding certain non-essential cookies.

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You may also be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

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6. EMAIL MARKETING  

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may use your email address to send information regarding new collections, product launches, availability, events, or other updates from TANG CHI COUTURE.

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You may unsubscribe at any time by clicking the unsubscribe link provided in our marketing emails.

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Unsubscribing from marketing communications will not prevent us from sending transactional communications that are necessary to complete or service an order.

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7. HOW WE SHARE INFORMATION 

We do not sell your personal information.

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We may share information with service providers when reasonably necessary to operate our business, including providers involved in:

• Website hosting and e-commerce services

• Payment processing

• Domestic and international shipping and delivery

• Customs clearance and logistics

• Email and customer communications

• Fraud prevention and website security

• Professional, accounting, or legal services

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We may also disclose information when required by applicable law, regulation, legal process, or governmental request, or when reasonably necessary to protect our legal rights, customers, business, or property.

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8. INTERNATIONAL DATA TRANSFERS. 

TANG CHI COUTURE INC. is based in the United States.

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If you access our website or purchase from us from outside the United States, your personal information may be transferred to, processed, or stored in the United States or other countries where our service providers operate.

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Data protection and privacy laws in these countries may differ from those in your country of residence.

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Where required by applicable law, we or our service providers may use appropriate safeguards for international transfers of personal information.

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9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining appropriate business and transaction records, complying with legal, tax, accounting, customs, and regulatory obligations, resolving disputes, and enforcing our agreements.

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10. YOUR PRIVACY RIGHTS 

Depending on where you reside and applicable privacy laws, you may have certain rights regarding your personal information.

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These rights may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request restriction of certain processing

• Object to certain uses of your personal information

• Request a portable copy of certain personal information

• Withdraw consent where processing is based on your consent

• Opt out of marketing communications

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These rights are subject to applicable legal requirements, limitations, and exceptions.

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To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

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11. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND OTHER INTERNATIONAL USERS 

If applicable privacy laws in your country provide additional rights regarding your personal information, we will process eligible requests in accordance with those laws.

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For users in jurisdictions where a lawful basis for processing is required, we may process personal information because it is necessary to fulfill a contract with you, such as processing and delivering your order; because we have a legitimate business interest; because we must comply with a legal obligation; or because you have provided consent.

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Where we rely on your consent, you may withdraw that consent where permitted by applicable law.

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12. SECURITY 

We take reasonable measures to protect personal information provided through our website. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

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Our website and certain customer information are also handled through Wix and other third-party service providers, which maintain their own security practices.

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13. CHILDREN'S PRIVACY 

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

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Additional age-related requirements may apply depending on the user's country or region.

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14. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, service providers, or applicable laws.

When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

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15. CONTACT US  

If you have questions about this Privacy Policy, how we handle personal information, or would like to exercise an applicable privacy right, please contact us at:

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TANG CHI COUTURE INC.
Email: tangchi.couture@gmail.com
Website: tangchicouture.com